Description
MCS Group is seeking an ICT Systems and Support Administrator to join a values-driven, child-focused non-profit organisation headquartered in Belfast. This is an exciting opportunity to support a team that is making a tangible difference in the lives of young children, families, and communities across Northern Ireland. In this pivotal role, you will play a key part in maintaining and enhancing the organisation's ICT infrastructure, supporting end-users, and ensuring IT systems are secure, efficient, and fit for purpose. Note: This is a full-time, 5-days onsite role based in Belfast. Why Join? * Competitive Salary: £25,000 – £30,000 (Depending on experience) * Flexible Hours: 37 hours per week with consideration for work-life balance * Purpose-Driven Work: Contribute to a mission that promotes healthy, respectful, and inclusive childhood development * Supportive Environment: Join a collaborative team committed to professional development, inclusion, and innovation Key Responsibilities: * Prioritise and resolve ICT support issues across the organisation * Install, configure, and maintain hardware, software, and mobile devices * Train end-users to maximise the value of IT systems and mobile apps * Deliver remote support to ensure consistent IT service across locations * Maintain accurate IT documentation and adhere to information security policies * Support the development of online communities to enhance policy influence and stakeholder engagement What You Need to Succeed: * Experience in a similar IT support or systems administration role * Strong technical troubleshooting and communication skills * Ability to manage multiple priorities in a dynamic environment * Commitment to ethical working practices, teamwork, and high standards Ready to Make a Difference? If you're passionate about IT and want to contribute to a mission that supports children and families across Northern Ireland, we want to hear from you! To speak in absolute confidence about this opportunity please contact Luke Graham, IT Recruitment Consultant at MCS Group or click the apply button below. If this position is not right for you, we have others that are. Please visit MCS Group to view a wide selection of our current jobs or give us a call . All conversations will be treated in the strictest of confidence. Skills: IT support service desk IT engineer troubleshooting IT analyst it officer
