IT Support Technician

IT Support Technician

Location: Ringwood, Hampshire, + hybrid home working.
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week full time

The Role:

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers.

This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills & Experience

To succeed in this role, you will need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment.

This role is subject to a clear standard DBS check being received.

The Package

Ongoing training and support
Company Profit Share (first £3,600 is tax free)
22 days annual leave plus bank holidays, increasing with length of service.
Birthday as additional paid leave.
Additional paid leave (dependent on company performance).
Company sick pay policy.
Pension Scheme.
Private Medical Insurance including dental.
Free Parking
Hybrid Working
Progression opportunities.
Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support-desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

No agencies please.

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