Description
General Duties:•To test and fault diagnose units•Disassembly and assembly of units•Repair units in accordance with repair procedures•Repair units in line with daily and weekly KPIS•Basic Diagnosing•Re-Evaluations•Using the PC diagnostic system and verifying test results•Using Windows Apps to obtain test software and create tools based on the provided instructions•Reading technical documentation•Part fitting and Final QC of multi-vendor brands•Insurance work•Understand Teardown process and spare part retention•Diagnosing all laptops and difficult faults•Software issues•Repair of all laptop modules•SolderingSkills & Experience Required:Essential:•Confident in using small screw drivers and other tools.•Knowledge of basic product function and interest in electrical repair•Knowledge of hardware recognition•Able to use Windows apps•Excellent attention to detail•Able to think outside of the box to find solutions•Basic computer skills including use of databases•Dedicated and able to follow processes.•Excellent manual