Description
Lead Community Host – Kent Area
Who Are Vivify?
We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose
To lead by example by providing, guidance, support and motivation to Community Hosts, along with welcoming Hirers into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Report to: Regional Operations Manager Role and Responsibilities:
- To deliver a world class experience for our community hirers, ensuring all customers receive a positive and rememberable experience.
- To Support the Regional Operations Manager with onsite training of New Starters
- To lead a team to complete training modules, aiding the understanding and knowledge of the role, such as Manual handling, Safeguarding and fire safety
- To drive the consistency and standards of Health and Safety checks due diligence throughout the shift to ensure the high standards of the school, ground and environment are maintained
- Undertake light cleaning duties to ensure that the school’s premises are always left as found
- To unlock & lock the school whilst ensuring the security & safety of the site
- To manage shifts and rotas in the short and long term
- To be able to behave positively within a team when shifts need to be covered at short notice
- Conduct unannounced audits at varying sites
- To have the ability to travel between different sites and cover shifts where needed
- Due to the nature of our business, you may be asked at times to complete other duties and responsibilities to support the school and the team
Behaviours and Experience Our Lead Community Host Need to be:
- Of an outgoing personality, with a positive mindset
- Organised – the ability to provide support and guidance at a multi-site level
- Willing and able to participate in learning and development opportunities
- Passionate about making a difference within the community
- A great communicator with all staff within Vivify, the School stakeholders and Community Hirers
- Flexible – to be able to adapt to amended bookings along with covering absence
- Always leading by example
Our Lead Community Hosts need to behave:
- With confidence when communicating to all hirers
- With a professional and positive attitude
- With enthusiasm, energy, and a positive outlook
