Description
Medical Secretary/Administrator – Private Practice – Harrow
Full Time –Permanent
Salary – Dependent on experience but around £25,000 per annum
Hours: Monday – Friday, 9 – 5
Our client is looking for an experienced Medical Secretary/Administrator to join their office-based team and to provide a comprehensive secretarial and administrative service to a number of private consultants. The ideal candidate will have recently worked within a healthcare setting (Private or NHS) and will be organised, proactive, highly motivated, personable, adaptable and IT literate.
Role:
To provide a comprehensive medical secretarial and administrative service to a number of private consultants:-
* Managing face to face and remote patient consultation appointments
* Expediting medical reports in a timely manor
* Effectively and sensitively dealing with patient enquiries
* Liaising with hospital colleagues and suppliers
* To support the team in all administrative functions as directed by the Practice Manager
* Corresponding via email
* Completing forms for patients from templates, but putting in accurate details
* Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner
* Ensuring referral letters are processed and appointments made promptly
* Coordinating and ensuring all diagnostic results are shared with the requesting consultant
* Ensuring timely dispatch of clinic dictations
* Assisting with all other duties within the office as required on a daily basis
* Invoicing and processing payments when required
* Strictly adhere to current GDPR practices and patient confidentiality
Essential Key Skills Required:
* Strong attention to detail
* Experience of working as a secretary and/or in a medical clerical environment
* Experience of managing diaries and schedules
* Excellent typing skills
* Experience of working with Microsoft Office, especially Word, Excel and Outlook and patient databases
* Excellent communication skills
* Ability to work to tight deadlines
* Professional and caring telephone manner
* Have a friendly and positive attitude
* Ability to work independently and as part of a team
Desirable Skills:
* Experience of DGL Practice Manager (Clanwilliam Health) would be an advantage
* Experience within an Allergy Clinic
* Good medical terminology
* Car driver as there will be some training in Watford
Benefits of joining the team:
Kind management and colleagues who recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of our team.
They provide all training in-house.
Easy access with Rayners Lane Station a 2 minute walk away.
20 days annual leave plus Bank Holidays
Full PAYE is offered with enrolment to NEST Pension scheme after completion of probation period