Description

For over 20 years, OCF has been at the forefront of High Performance Computing, providing cutting-edge solutions that empower forward-thinking organisations. By combining technical expertise with trusted partnerships, we help clients navigate the complexities of high-performance technology to ensure their systems meet and exceed their objectives.

We are seeking a passionate and motivated Network Engineer Level 4 Apprentice to join our dynamic team. This apprenticeship offers a unique opportunity to gain hands-on experience with network equipment, customer installations, and troubleshooting tools in a supportive environment. As an apprentice, you will play a vital role in delivering exceptional customer service and technical support.

In this role, youll work towards yourLevel 4 Network Engineer Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.

Key Responsibilities:

  • Assist with the configuration of network equipment, including switches, in alignment with customer specifications.
  • Participate in customer installations and provide on-site support during physical setups.
  • Utilise troubleshooting tools such as Ping, nslookup, traceroute, netstat, ifconfig, ip a, iftop, and nfsstat to diagnose and resolve network issues.
  • Provide customer and client support via helpdesk, ensuring timely and effective resolution of inquiries.
  • Work towards meeting Service Level Agreements (SLAs) for response and resolution times.
  • Continuously learn and develop technical skills related to networking and high-performance computing.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Desired Skills and Knowledge:

  • A strong passion for IT and technology.
  • Some prior experience in IT support or a related field is preferred.
  • Hardworking attitude with a willingness to learn and adapt.
  • Relevant IT qualifications (e.g., CompTIA, Cisco, etc.) would be advantageous but are not mandatory.
  • GCSE Grade 5 in English and grade 4 in Maths is required for this role

Salary, Hours and Benefits:

  • £18,000 per annum
  • Monday – Friday, 9:00 AM – 5:30 PM (1-hour lunch break)
  • Competitive salary with opportunities for progression.
  • 25 days of holiday plus bank holidays.
  • Comprehensive training and development opportunities.

If you are enthusiastic about starting your career in network engineering and are eager to learn in a cutting-edge environment, we encourage you to apply and join our team at OCF!

Your Training with Baltic:

This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effectiveIT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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