Office Administrator

Edinburgh Gas & Renewables is known for our exceptional customer service and expertise in the heating and renewables industry. We take pride in delivering high-quality installations and support to our valued customers.

We are currently seeking an experienced Office Administrator to play a crucial role in ensuring the smooth day-to-day operations of our office, while also supporting the coordination of our expanding services. A confident self starter with IT literacy skills is highly desirable. Someone with a background in renewable energy would be preferable.

Responsibilities:

· Manage and maintain project files, ensuring all documentation is organised and up to date.

· Schedule surveys for installations, coordinating with customers and our installation teams.

· Prepare pre and post-installation paperwork, ensuring accuracy and timely completion.

· Schedule installations with customers, and ensure equipment is in place.

· Prepare MCS and Gas Safe certificates in compliance with industry regulations and best practices.

· Raise purchase orders with merchants for materials and equipment required for installations, maintaining accurate records and tracking deliveries.

· Schedule regular maintenance and repairs with customers.

· Act as main point of contact and respond to customer queries in a timely fashion.

· Ensure warranties and guarantees are in place.

· Manage engineer diaries

· Issue invoices and track payments

· Maintain register of insurances, equipment inventory, fleet administration and others as required.

· Order stationary, materials, clothing & personal protective equipment etc

· Complete data entry as required

Requirements:

· Proven experience as an Office Administrator or similar administrative role.

· Ability to organise own tasks and work autonomously.

· Strong understanding of renewable energy systems, such as solar panels and heat pumps.

· Familiarity with Easy MCS and Gas Safe or a similar job portal is highly desirable.

· Proficiency in managing and organising project files and documentation.

· Excellent organisational skills and attention to detail.

· Strong communication abilities, both written and verbal, with the capacity to liaise effectively with customers, suppliers, and team members.

· Experience in scheduling and coordinating tasks, preferably in the renewable energy sector.

· Proficiency in using office software, including MS Office (Word, Excel, Outlook).

· Ability to work independently, demonstrate initiative, and solve problems efficiently.

· A customer-centric mindset and a passion for providing exceptional service.

If you are an experienced Office Administrator with a solid background in renewable energy and preferably experience using Easy MCS or a similar job portal, we would love to hear from you. Please submit your updated CV with a cover letter highlighting your relevant experience and why you are interested in joining Edinburgh Gas & Renewables.