Description

Operations & IT Analyst Circa £30,000 + Excellent Benefits – Onsite, Otford/Sevenoaks
*This requires to be onsite 5 days a week and you must hold UK driving license*

Overview:
An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for a Operations Analyst to be responsible for providing technical and operational support.

Whether you’re a graduate or have previous experience in operations / logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all times

Role & Responsibilities:

  • Take ownership of any operations-related queries or issues
  • Configuration and administration of their clients desktop support environment
  • Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
  • Create and maintain various operational documents and reports
  • B2B processes and their relationship with Amazon and Amazon Vendor Central
  • Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency
  • Provide guidance to users on how to operate new software and computer equipment

Essential Skills & Experience:

  • Proven experience as an Operation or Logistics Manager / Analyst / Executive or in a similar role within a B2B environment
  • Basic understanding of IT and ERP or CRM systems
  • Outstanding organisational and time-management skills
  • Strong problem-solving skills with a proactive approach to identifying and resolving operational issues
  • Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders

Desirable:

  • NetSuite or similar ERP systems experience
  • Degree

Package:

  • Circa £30,000 base salary (depending on experience) + discretionary staff bonus
  • Hours 9am to 5.30pm with 4pm finish Fridays
  • 27 days holiday pa + bank holidays
  • Pension scheme
  • Free on-site parking
  • + more