Description
Operations Manager – Birmingham
You may have seen you bringing the iconic Louisiana style chicken to your local area, have heard about our growth plans or enjoyed our social content. Well, this could be your opportunity to a front row seat to the chicken revolution in 2025 any beyond… Next year we’ll be opening over 45 restaurants across the UK and are looking to connect with talented multisite managers, who’re driving results through their people, next-level leaders and commercial operators, of course, with a love of food! If you’re working in QSR, grab and go, casual dining or coffee and would like to find out more, please read on, apply or get in touch. We’ve got opportunity nationwide as we grow and are broadly advertising across the north, midland and south to allow us to connect with the best people out there. We’re looking forward to hearing from you and having a chat about what could be!You’ll play a crucial role in building our company culture by leading a successful team of General Managers, providing clear direction and motivational leadership. You’ll be responsible for ensuring your stores achieve their KPIs, especially sales and profit targets. Whilst ensuring the highest standards of Quality, Service, and Cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business. What you’ll do here Oversee the daily operations of multiple locations, ensuring efficiency and profitability Ensure compliance with all regulatory requirements and safety procedures Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations Put the customer first in everything you and your teams do, driving service and guest reviews/feedback Ensure food quality standards uphold our ambition to be the most loved QSR brand Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward Implement and maintain operational policies, procedures and standards across all locations Monitor and analyse financial performance, budgeting and cost control measures Drive continuous improvement initiatives to enhance operational effectiveness What you’ll have done Strong experience and proven track record in a multi-site, hospitality business, ideally QSR Excellent organisational and problem solving abilities Always leads by example, lives and breathes an epic guest experience and drives KPIs Strong leadership and interpersonal skills with the ability to motivate and inspire Extensive experience recruiting, developing and talent planning within your store teams Demonstrated ability to analyse financial data and make sound business decisions Knowledge of regulatory compliance and safety standards
Benefits Competitive salary and bonus scheme Benefits platform, inc. gym discounts and cycle to work Career progression opportunities Private healthcare Life assurance 30 days annual leave Birthday day off Enhanced parental leave Free chicken! Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.
