Description
We have an opportunity for a Planner to join our team in Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities
- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
Requirements
- Previous experience in a similar role
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
- Excellent communication skills
- Ability to prioritize tasks
Benefits
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering day
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