Receptionist

We are seeking a friendly and organized Full-Time Receptionist to join our team as the welcoming face of 196 Bishopsgate.

Located in the heart of London’s financial district, 196 Bishopsgate offers fully serviced 4-star hotel apartments, opposite Liverpool Street train and underground station. 196 Bishopsgate offers a range of accommodation, from Studio to Executive Apartments.

Wonderful Benefits on joining our company as Receptionist:

• Excellent Monthly Service Charge Payment.
• Monthly Meal Allowance.
• Excellent Training and Development opportunities.
• Food and Beverage Discounts in our Elis and Da Terra Restaurants
• Employee Room Rates and excellent Room Rates for friends and family.
• Employee Rates with Design Hotels and Marriott International Hotels Worldwide.
• Pension scheme after 3 months service
• Recommend a Friend Scheme.
• Summer and Christmas Staff events.

Key Responsibilities:

• Welcome and assist our guests warmly and courteously.
• Handle check-in and check-out smoothly, ensuring guests welcomed.
• Answer incoming calls promptly and helpfully.
• Assist with various administrative tasks as needed.
• Supportthe Reception Manager and the team in daily operations
• Prepare necessary reports, such as credit checks and departure summaries.
• Address general inquiries and provide detailed information about the hotel.
• Promote our services and facilities enthusiastically, aiming to maximize revenue through up-selling opportunities.
• Collaborate with other departments to ensure seamless service, communication and support
• Show flexibility by working on a rotating shift pattern, including mornings, evenings, weekends, and bank holidays.

Our successful Receptionist will have:

• Excellent communication and interpersonal skills, both written and verbal.
• High standards of grooming and a positive work attitude.
• Flexibility, problem-solving skills, and strong attention to detail.
• Previous experience in a similar role is preferred
• Proficient in Opera system and Microsoft Office.
• Ability to work as part of the team and on own initiative.

This is an exciting role for a talented Receptionist who is looking to join an ambitious organisation and work in a friendly and relaxed environment.

If you’re a proactive individual with a welcoming demeanour, we’d love to have you as part of our team.

Even if you dont meet every requirement but have the right attitude, transferable skills, and feel youd be a great fit for the role, please apply!

In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.

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