Description

Rentokil Initial Telephone Interviewer

Join Our Team and Make a Difference!

We are currently seeking a Telephone Interviewer to join our dedicated team at the Rosyth branch. If you are someone who strives to provide excellent customer service and you are highly organised, this could be the perfect opportunity for you!

Why Join Rentokil?

  • Competitive Salary Package: Start with a basic salary of £23,625 per annum
  • Benefits: Discount scheme, monthly bonus scheme and career opportunities
  • Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
  • Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5hr week)
  • Industry-Leading Training: Receive top-notch training to support our customers’ needs.

The Role

As a Telephone Interviewer you will be responsible for reviewing, actioning and telephone interviewing candidates for all our roles across the UK businesses. Key responsibilities include:

  • Establishing what applicants are suitable and unsuitable for the roles they have applied for
  • Rejecting unsuitable applicants at application and phone screening stage
  • Conducting telephone interviews
  • Reviewing internal roles and making Recruiters aware of applications
  • Contacting applicants to encourage them to leave reviews on our service
  • Maintaining candidate relationships through the recruitment process
  • Keeping spreadsheets and internal systems up to date
  • Assisting other telephone screeners with additional workload if required
  • Taking part in meetings with Recruiters to update on the progress of roles

Requirements

Requirements:

  • Previous experience working in a customer service or phone based role would be advantageous
  • Strong written and verbal communication skills
  • Self motivated
  • Comfortable working towards targets
  • Team player
  • Ability to work in a fast paced, changing environment
  • Excellent organisational skills

Benefits

Benefits:

  • Additional opportunities to earn more with regular bonus and commission schemes.
  • Salary grading system – linked to performance for those keen to develop their career within our business.
  • Opportunity to contribute to a Private Healthcare scheme.
  • Enrollment in our company pension scheme.
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
  • Uncapped leads commission – although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
  • Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
  • Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
  • Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Our Social Links

Website: https://www.initial.co.uk/

LinkedIn: https://uk.linkedin.com/company/rentokil-initial-uk

Facebook: https://www.facebook.com/RentokilInitialCareersUKIE

Instagram: https://www.instagram.com/rentokil_initial_uk/

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here