Retail Team Member/ Aelod Tm Manwerthu

We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Powis Castle and Gardens, to answer their questions and help them make the most of their day.

Salary: £8,970 a year/ £11.50 an hour

Duration: Fixed Term Contract for12 months

Hours: 15 hours per week. Usually this will mean two days a week though some flexibility is required for our busy months meaning there will be some weeks you will be working three days. Most shifts will be 7.5 hours long though some will be 5 hours. Weekend and Bank Holiday working will be required though these are shared equally between the team.

Interview date: Week commencing 27th January 2025

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Rydym yn dymuno penodi Aelod o’r Tm Manwerthu i groesawu ymwelwyr i siop yr Ymddiriedolaeth Genedlaethol yng Nghastell a Gerddi Powis, i ateb eu cwestiynau a’u helpu i wneud y mwyaf o’u diwrnod.

Cyflog: £8,970 y flwyddyn/ £11.50 y awr

Hyd: Contract Cyfnod Penodol am 12 mis

Oriau: 15 awr yr wythnos. Rhan fwyaf o’r amser, mae hyn yn golygu dau ddiwrnod yr wythnos, ond mae angen ychydig o hyblygrwydd yn ystod ein misoedd prysuraf, sy’n golygu y byddwch yn gweithio tri diwrnod yn ystod rhai wythnosau. Bydd y mwyafrif o sifftiau yn 7.5 awr, ond bydd rhai yn 5 awr. Bydd gweithio yn ystod Penwythnosau a Gwyliau Banc yn ofynnol, ond mae’r rhain yn cael eu rhannu’n deg rhwng y tm.

Dyddiad cyfweld: Wythnos yn dechrau 27 Ionawr 2025

Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.

What it’s like to work here

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

I gael gwybod mwy am sut beth yw gweithio o fewn “Adwerthu” yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.

What you’ll be doing

As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.

You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.

Fel aelod o’r tm manwerthu, byddwch yn cynnig cymorth a chyngor i ymwelwyr gyda’u siopa. Bydd gennych safonau uchel wrth arddangos nwyddau yn y siop a byddwch yn darparu gwasanaeth rhagorol i’r holl gwsmeriaid hefyd.

Byddwch hefyd yn gallu sgwrsio nhw ynghylch sut y bydd y nwyddau a brynir ganddynt yn helpu i ariannu gwaith yr Ymddiriedolaeth Genedlaethol. Gall dyletswyddau eraill gynnwys trefnu, derbyn a dadbacio danfoniadau, creu arddangosfeydd siop a gweithio gydag eraill yn y tm i gadw’r siop yn ln ac yn drefnus.

Who we’re looking for

We’d love to hear from you if you’re:

• Focused on giving great service to everyone you meet
• A team player, but also happy to work on your own initiative
• Well-organised and adaptable
• Willing to learn new skills.

Byddem wrth ein bodd yn clywed gennych chi os ydych chi’n:

• Mwynhau darparu gwasanaeth gwych i bawb yr ydych yn cwrdd nhw.
• Yn gallu gweithio mewn tm yn ogystal ag ar eich menter eich hun
• Unigolyn hynod drefnus ac yn hyblyg
• Unigolyn sy’n barod i ddysgu sgiliau newydd

The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Tax free childcare scheme
• Rental deposit loan scheme
• Season ticket loan
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most locations
• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.

Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw ‘I bawb, am byth’. Rydym yn gweithio’n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae’n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a’r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo’n gartrefol yn ein timau hefyd.

• Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenol
• Mynediad am ddim i eiddo’r Ymddiriedolaeth Genedlaethol, i chi, gwestai a’ch plant (dan 18 oed)
• Cynllun benthyciad blaendal rhent
• Benthyciad tocyn tymor
• Gostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinema
• Lwfans gwyliau hyd at 32 diwrnod mewn perthynas hyd y gwasanaeth, yn ogystal chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol.
• Oriau gweithio hyblyg lle bynnag y bo’n bosibl
• Rhaglen cynorthwyo cyflogai
• Parcio am ddim yn y rhan fwyaf o leoliadau

Cliciwch yma i ddysgu mwy am y buddion rydym yn eu cynnig i’ch cefnogi chi.

Closing Date: 26 January 2025

To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.

For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.

For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at

If you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at and we’ll support you as best we can. For examples of how, please see our supporting you page.

EqualOpportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

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