Description
Working Hours
09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays.
You will work 5 days with your days off being Sunday and a day in the week.
Salary
£23,000-£25,000 plus bonus earnings (potential to earn up to £31,200.00 per year)
Simon Acres Recruitment are proud to be working with a leading specialist of luxury natural stone and porcelain flooring, who are seeking a Showroom Sales Advisor to join their dynamic team.
This exciting opportunity is based in the West Suffolk region. As a Showroom Advisor, you will collaborate closely with the showroom manager to deliver exceptional service to their valued customers. Our client is seeking a friendly and confident communicator who excels in customer service and sales. This fast-paced position requires exceptional organisation and the ability to prioritise tasks while being proactive and responsive to customer needs.
Key Responsibilities:
▪ Support the showroom team and provide excellent customer service throughout the sales process
▪ Engage with customers via phone, email, and in person, demonstrating clear, confident, and friendly communication skills across all platforms
▪ Offer customers technical and design advice while addressing any queries or concerns to ensure a seamless experience
Additional responsibilities
▪ Handling inbound and outbound sales calls
▪ Generating quotations, processing payments, and coordinating deliveries
▪ Offering expert advice on product suitability, sizing, and pricing with a focus on interiors
▪ Updating CRM system with client information and daily activities
▪ Coordinating sample dispatches
▪ Greeting and nurturing client relationships in the showroom with a warm and professional demeanour
▪ Ensuring showroom cleanliness and organization
▪ Providing refreshments to customers during appointments
▪ Confirming appointments with customers prior to their visit
Skills required
▪ Sales experience, preferably in luxury goods
▪ Familiarity with interiors is advantageous
▪ Highly organized and adept at task prioritization
▪ Energetic and proactive in a fast-paced environment
▪ Self-motivated with the ability to motivate others
▪ Customer-centric mindset
▪ Exceptional communication skills
▪ Minimum 2 years of sales experience
▪ Proficient in CRM software and Microsoft Office applications
What we offer:
▪ A fantastic work culture with a friendly and welcoming team
▪ Competitive salary
▪ Bonus structure
▪ Additional leave through years of service
▪ Sick pay after completion of probationary period
▪ Company events
▪ Employee discount
▪ Employee assistance programme
▪ Purchase additional annual leave scheme
▪ Induction training
▪ Development opportunities
For enquiries, please either apply or you may call (phone number removed)
Simon Acres Recruitment are acting as the recruitment agency for this vacancy
