Description

SALES ADVISOR

JOB DESCRIPTION

ABOUT US

Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

JOB DESCRIPTION

The role of a Sales Advisor is to promote and increase membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. The sales advisor will also assist in any administrative duties required within the department.

The Sales Advisor will focus day to day on the following tasks:

  • To actively promote membership packages within the centre in line with instructions from the Contract Sales Manager/Centre Manager

  • To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained

  • To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas

  • To maximise new business conversion through effective sales closure

  • To maximise cross-selling and up-selling opportunities through proactive initiatives

  • To handle membership enquiries and bookings

  • Undertake any other task/duties as may be reasonably required

THE CANDIDATE

Qualifications

  • Ideally a sales background in a similar role, although training will be provided

Personal

Among the personal characteristics sought the applicant will be:

  • Friendly, well-presented with a positive attitude

  • Confident and enthusiastic

  • Excellent communication skills with clear spoken and written English

  • Professional telephone and interpersonal manner

  • Good understanding of customer care

  • Able to use own initiative, to follow procedures and learn to work to deadlines

  • Demonstrate computer literacy skills

  • Be punctual

  • Have flexibility

  • Aware of health and safety, equality and diversity in the workplace

  • Ability to multitask

  • Good organisational skills

  • Has the ability and willingness to acquire job related knowledge

CONDITIONS OF EMPLOYMENT

Title

Sales Advisor

Reporting to

Sales Manager

Grade

Operational

Annual Leave

28 days’ paid annual leave per year

Pension

NEST Auto Enrolment after 3 months service

Notice Period

1 Month

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