An ambitious, fast paced and growing company based in Aylesbury who pride themselves on delivering top-quality service are currently recruiting for a permanent Product Specialist.

This is a full time permanent position.

Monday to Friday 9:00am – 5:00pm

Company benefits to include: 22 days holiday plus 8 bank holidays, Pension scheme Free car parking.

Role and ResponsibilitiesImmediate

  • Learn the functionalities of Sage for Education Software
  • Work with the support team and assist with incoming support calls
  • Work with the Implementation team and assist with training and consultancy

Working towards

  • Sage software support to our Customers via phone and teamviewer
  • Create and deliver standard and bespoke training at the correct level and pace for users
  • Project Manage implementation of Sage for Education software from sale to go-live. Includes tasks such as layouts, data imports, training etc
  • Provide product support to the Technical Team
  • Managing the customer expectations and delivery of the software
  • Provide onsite and online software demonstrations
  • Project Manage implementation of Sage for Education software from sale to go-live. Includes tasks such as layouts, data imports, training etc.
  • Be aware of Academy legislation, the reporting that is required and their structures while having an empathetic approach to dealing with the people working within them.

Skills and abilities

  • Broad knowledge of Sage for Education
  • Knowledge of standard Accounting practices
  • Confidently present our products to our audience
  • Ability to translate complex business requirements down to the essential technical requirements
  • The requirement to learn other skills to support colleagues and respond to the changing nature of the business

Personal characteristics

  • Effective time management
  • Excellent communication and customer facing skills
  • The ability to listen and identify customer and business needs while building a rapport
  • Ability to prioritise workload
  • Proactive approach to projects
  • Flexibility to meet site visit requirements

Please apply now if interested and suitable as their recruiting for this immediately!