Description

Scheduling Officer

Stratford-Upon-Avon

Hybrid working

£23,500 per annum

A leading UK-based field services company is seeking a detail-oriented and proactive Scheduling Officer to manage and oversee visit scheduling and warrant applications. Based at the Head Office, this hybrid role offers the flexibility of working 2-3 days in the office and the remainder remotely, ensuring a balance of collaboration and independent working.

Key Responsibilities

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Oversee and manage scheduling for all visit-related activities, ensuring timely allocation and completion.

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Administer the recruitment and setup of field agents, including ID cards and system maintenance.

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Monitor and action postcode allocations, transfers, and agent work reallocations.

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Liaise with field representatives, engineers, locksmiths, and third-party suppliers.

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Schedule and manage Rights of Entry Warrant applications and executions.

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Ensure all necessary documentation is accurate and completed on time.

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Provide support and guidance to field agents to help them achieve targets.

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Produce and distribute management information (MI) reports as required.

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Communicate effectively with internal teams, clients, and external partners.

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Monitor and maintain compliance with legal, regulatory, and company standards.

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Identify potential risks and escalate any scheduling issues proactively.

Requirements

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Strong IT and administrative skills with high attention to detail.

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Must have extensive experience and knowledge of Excel, VLOOKUP, pivot tables etc.

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Previous scheduling/coordinator experience.

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Excellent communication skills, both written and verbal.

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Ability to work efficiently under pressure and meet firm deadlines.

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Ability to work independently while collaborating as part of a team.

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A flexible and adaptable approach to workload and business needs.

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Proactive mindset with the ability to take initiative and improve processes.

What’s on Offer

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Hybrid working model – 2-3 days in the office, with remote working flexibility.

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Competitive salary based on experience.

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A key role in an established and growing company.

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Opportunities for career development within a structured and supportive environment.

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The chance to work in a fast-paced, regulated industry.

This is a great opportunity for an organised and driven individual to take on a pivotal role in scheduling and operational support.

Apply today to join a dynamic and professional team