Senior Support Worker

We are seeking an experienced Senior Support Worker to join our Mental Health Recovery Service. This service consists of 7 self-contained living flats for vulnerable young adults (18-28 years old) in Newcastle. Our goal is to support individuals with mental health needs, learning disabilities and autism, helping them increase their independence and connect with the community.

As a Senior Support Worker, you will take on a leadership role and manage a 24-hour step-up, step-down service alongside the Project Manager. Your responsibilities include ensuring compliance with contract requirements, safety standards, and best practices. You’ll supervise and support staff to create a safe and supportive environment, provide positive behaviour support to individuals with challenging behaviours and addiction issues, and deliver person-centred support to help service users lead fulfilling lives, participate in the community, and build self-esteem and confidence.

Following risk management strategies, you will encourage positive risk-taking to foster independence while ensuring the service is responsive to the diverse needs and preferences of young adults. Effective communication with the Project Manager, families, and professionals is essential to address service user needs and concerns.

In addition, you will support and supervise staff while collaborating with involved professionals and other agencies. Your role will also involve performing general administrative duties, housing management and overseeing ECCO entries.

Experience in supporting individuals with mental health diagnoses and complex needs is essential, along with strong leadership and operational management skills.

Vacancy Reference Number: 80985Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. SVC Code: ESTG

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas.