Service Support Administrator

We are a global, dynamic, digital and ever-evolving company that thinks and acts in a sustainable and holistic way. Our solutions help our customers and end-users control their building and optimise energy efficiency.

If you want to join one of the leading BMS companies in the UK, we are recruiting for a Service Support Administrator.

You will be rewarded with an attractive salary, together with a varied benefits package.

Providing support to a busy operations team you will be responsible for provision of overall support to include:

• Inputting customer contracts onto an internal system, including any customer specific requirements
• Co-ordinating the administration of additional works and emergency call outs
• Scheduling emergency call outs
• Invoicing service maintenance work
• Answering all incoming calls
• Meeting visitors
• Receiving deliveries and distributing parts appropriately
• Dealing with customer requests e.g. reports
• Monitoring the administration inbox

Suitable candidates will have experience in a similar role, ideally within a service industry.
A good IT background is essential, to include Word and Excel.

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