Site Supervisor

Vacancy: Site Supervisor

Closing Date: Sunday 29 September

Shortlisting Date: Monday 30 September

Interviews: Friday 4 October

Salary: £26,303.53

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About the vacancy:

Site Supervisors are responsible for providing a safe and secure environment across our 55+ independent living schemes. They are responsible for the daily running of the facilities including health and safety checks, cleanliness and minor repairs. The role is diverse, with a variety of tasks and responsibilities and at times can be challenging. The role will be based at one of our 55+ independent living schemes and for the majority of the time you will lone work. However, you will be required to work with the other Site Supervisors, different NCH teams, as well as external contractors to facilitate planned maintenance works for communal areas and liaise with individual customers where necessary.

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Specifically, you will:

• Work with a range of external agencies on 55+ scheme specific issues and projects whilst ensuring all services provided by external agencies are delivered in accordance with NCH policies and procedures.
• Ensure the overall safety and security of 55+ schemes including the operation of fire alarms, community alarms, security lighting, CCTV, communal entrances and access points.
• Ensure the safe use and storage of equipment, chemicals and materials on site, including maintaining an inventory to ensure that appropriate levels of stock are maintained.
• Carry out appropriate low-level repairs in/around the communal areas and work within customer properties where customers are unable to carry out the works themselves.
• Respond appropriately to any emergency situations that arise whilst on site and report any safeguarding concerns in line with procedures.
• Identify customers with additional support needs and where appropriate liaise with the Housing Support Advisors team to access additional support or signpost to other appropriate services including Social Services and other Health & Wellbeing agencies.
• Identify, collect/arrange collection for all monies to be banked at the 55+ scheme.
• Monitoring quality of work undertaken on site e.g. cleaning, grounds maintenance, caretakers, capitol works projects etc. reporting/escalating any concerns over performance to the Older Persons Team Leader
• To contribute to combating anti-social behaviour by recording and reporting any incidents to housing management staff, relevant agencies and the Police.

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(Please refer to the attached role profile for more information.)

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For further information about the role, please contact

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Application Process:

We require an application form to be completed for every role (simply hit apply now).

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We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application.

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Your NCH, our comprehensive benefits package:

We believe NCH is a great place to work and it’s important to us that our people feel the same way.

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As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

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Enhanced Pension Scheme:
We operate two pension schemes, one with Aviva Pensions, and one with the Local Government Pension Scheme (LGPS). Aviva Pensions is a defined contribution pension scheme. LGPS is a defined benefit pension scheme with generous employer contribution values. You may be able to transfer in any other pension you have within your first year of service.

Enhanced Annual Leave:
You’ll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years’ service.

Agile Working Policy (dependent on role):
NCH work with the philosophy that ‘work is something you do rather than somewhere you go.’

Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work, Enhanced Maternity/Paternity/Adoption and Sick leave and a sabbatical leave policy.

Development:
We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

Social Events Committee
Subsidized events available for colleagues and their families to attend! Examples of trips include Drayton Manor, Legoland, and buses to visit Christmas Markets in London and Birmingham!

Sabbatical Leave Policy:
An opportunity to apply for up to 12 months of sabbatical leave once you have worked with us for 3 years. Allowing you to finish writing that book or taking time to tick a few destinations off your bucket list!

Recognition Awards:
We run a colleague led recognition award which encourages colleagues to recognize the achievements of their peers and celebrate the fantastic work we have carried out over the past 12 months.

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About Newport City Homes

Newport City Homes (NCH) has a significant presence in South-East Wales, we have a responsibility to make sure our customers, communities and colleagues are given opportunities to grow and succeed as we respond to the significant challenges ahead.

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Here at NCH, our true responsibility is to ensure that we create an environment that is equal and fair for all, but this does not mean simply treating everyone the same. As an employer we want everyone to feel supported, valued and treated with respect and kindness, this touches on every aspect of who we are as an association and is one of the cornerstones of how we work. That is why inclusion is one of our values and why we are building our systems, processes and actions around positively promoting a sense of belonging.

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As a housing provider our ambition is to provide an excellent customer experience, we want to grow and develop our homes and communities and to be agile and innovative in our approach to solving problems and making decisions. We have three strategic commitments that cut across all our activities and decisions and collectively they enable us to achieve our NCH Strategy 2025, by ensuring we make joined up decisions and choices that make the best use of our resources, have the greatest combined impact and make a positive difference.

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Our Values

Active – We take action and get things right first time

Collaborative – We work hard to earn the trust of customers and colleagues

Inclusive – We celebrate our differences and embrace diversity in people and ideas

Trusted – Individually we’re good, but together we’re great

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NCH strives to be an equal opportunities employer and welcomes applications from all sections of the community.

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