Description
Location: Leatherhead, Surrey
Contract Type: Full time, 39 hours per week
Salary: £26,500 pa (pro rata for part time) + benefits
Hours: Full time (we are also open to people interested in part time or flexible working), permanent
We have been transforming lives for people in Surrey for over 50 years. Over this time we have successfully grown our services and we aim to continue to strengthen our activity and grow to support more clients in the future.
As the Team Administrator for Client Services, reporting to and supported by the Director of Client Services, you will play a key role in improving the effectiveness of the Client Services Leadership team, enabling us to be more available and accountable to Transforms clients.
The Team Administrator is an exciting role for a motivated and ambitious self-starter, with experience of administration and project management within a busy customer-focused organisation. It is a varied role which will encompass a range of activities with opportunities to learn and work across Transform.
This role will be based at our Head Office at Bradmere House, Leatherhead with some flexibility to work from home. Occasionally you may also be required to work at one of our other offices or attend meetings.
Were ideally looking for:
Someone with experience of working in a customer services environment.
Someone with great organisational skills who can co-ordinate projects requiring input from different colleagues.
Excellent verbal and written communication skills.
Good IT skills, especially using Microsoft packages.
An understanding and awareness of good information governance and data protection.
Can work as part of a team and can prioritise workloads.
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
28 days annual leave per annum, plus bank holidays (pro rata for part time)
An additional 1 day (pro rata) per annum wellbeing day
A defined contribution pension scheme
Training and development opportunities
Interest-free staff loans
Flexible working options
The opportunity to buy or sell up to five days annual leave per holiday year
Life assurance cover
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure were inclusive, so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
How to apply
To apply, please upload your CV and a brief written statement to explain why you are interested in this role, and how your experience meets any or all of the six areas were ideally looking for.
We review applications as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: administration, personal or executive assistant role, working with people experiencing homelessness or other challenges, organising events and/or helping to run student societies or clubs in an education setting, customer service roles.
You may have experience in the following roles: Team Administrator, Office Administrator, Administrative Assistant, Personal Assistant, Executive Assistant, Project Coordinator, Client Services Administrator, Customer Service Administrator, etc.
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