Description
Team Administrator
Towelrads Underfloor Heating Division
Full time role 8am-5pm Monday – Friday.
Office Based: Bracknell Head Office.
Role
Towelrads.com are currently looking for an Administrator to join them. This is a full-time position working Mon-Friday 8.30am-5pm within the Underfloor Heating Team. This is an exciting opening for the right candidate with the opportunity for skill and personal development through training and support. This role is to support and assist the UFH Team to provide a premium level service from initial enquiry through to competition, a varied role for a strong collaborator.
The role demands diligence in a challenging environment with important deadlines to meet. The successful candidate should be organized,initiative-taking who can prioritise their workload: –
Key Responsibilities & Accountabilities:
Working as part of a small, dedicated team flexibility is key to ensure smooth running and timely returns.
Monitoring theunderfloormailbox,dealingwithenquiries,queries,orders,deliveries, quotation requests and ensuring all are managed within the appropriate time advised.
Processing orders and notifying customers of any out-of-stock items, expected in-stock dates and delivery dates for goods. Keeping team informed of low stock or shortages.
Process project orders to the expected delivery dates and book in with couriers and customers where required.
Booking site work requests to include distribution of necessary / relevant documents.
Logging new quotation requests and amendments to master quotationlog.
Processing returns.
Consulting with Sales Team for quotation and orderrequests.
Consulting with customers efficiently and in a customer friendlymanner.
Essential:
Excellent communication skills (written & oral)
Good planning and organization skills
Able to work to deadlines.
Collaborator
Experience in Microsoft Office applications including Excel.
Versatility
Ability to work in a process driven business.
In return, you will receive:
Salary up to 26K depending experience.
Pension after 3 months
25 days holiday pro rata
Free ion-site parking
Eye Tests
EAP
Work Authorisation: United Kingdom (required)
ADZN1_UKTJ
