Transport Administrator

Key Responsibilities

• Act as the first point of contact for drivers, customers, and internal teams, ensuring issues are resolved or escalated appropriately.
• Calculate, record, and report driver hours (core and agency) on a weekly basis.
• Process payroll and HR paperwork for the transport team.
• Maintain accurate records of driver hours, holidays, and sickness in relevant systems.
• Ensure tachograph compliance, accident forms, and fleet records are correctly maintained.
• Assist in recruiting drivers and transport staff alongside management and agencies.
• Support disciplinary meetings, investigations, and performance reporting.
• Ensure full compliance with transport regulations (Mail Integrity Code, Safety & Health, Dangerous Goods, Data Protection).
• Carry out general clerical duties such as filing, note-taking, and correspondence.
• Assist with daily routing, licence checks, and operational support as required.
• Build strong relationships with internal and external service providers to ensure smooth operations.

Additional Information – Days 6 am to 3 pm Monday to friday overtime opportunitues available

About the Role

Join our team in Bedford as a Transport Administrator, supporting our Transport Manager and Supervisors in ensuring efficient, cost-effective operations. You’ll play a key role in driver coordination, compliance, payroll processing, and fleet record management to help us deliver exceptional service.

Benefits

• Annual leave enhanced with long service.
• Access to our prestige benefits and rewards portal.
• Long service rewards: both financial and leave based.
• Health cash plan.
• Life assurance scheme.
• Career development opportunities.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you’d expect from a market leader.

Essential Skills

• 2+ years’ experience in a transport admin or logistics role.
• Strong communication and organisational skills.
• Ability to work independently and handle confidential information.
• Knowledge of UK & EU driving regulations, tachograph compliance, and working time directives.
• Intermediate MS Office skills (Word, Excel, Outlook, PowerPoint).
• Full UK driving licence (for occasional travel).
• Experience with Isotrak or similar telematics software (preferred).