Visitor Experience Officer

Visitor Experience Officer
Location: Slimbridge
Contract: Permanent
Salary: £24,405 per annum

This is a permanent full-time position, working 37.5 hours per week, 5 days out of 7 including weekends and bank holidays.

About The Role

We’re seeking someone who has experience in public engagement preferably within a visitor attraction and the ability to confidently develop and deliver a visitor experience programme here at WWT Slimbridge.

As part of the role, you will develop and deliver unique engagement opportunities, as well as supervise and coordinate a large team of engagement volunteers to deliver talks and activities, to provide and promote amazing experiences that inspire support for wetland conservation and create deeper connections with our visitors and members.

This role will facilitate engaging experiences for visitors at the Scott House Museum by creating interactive and informative activities. Alongside coordinating a team of museum volunteers to ensure high-quality guest engagement that fosters curiosity and a deeper understanding of the museum’s significance.

You will also work with the Visitor Experience Manager to deliver learning opportunities to a wide range of audiences.

About You

To join as our Visitor Experience Officer, you’ll bring:

• Experience in visitor engagement: Proven experience in coordinating and delivering engaging experiences.
• Communication skills: with the ability to deliver informative and inspiring talks, tours, and activities, with excellent interpersonal skills to connect with diverse audiences.
• A passion for conservation: A genuine interest in wetland conservation and education, and a strong desire to inspire others to connect with nature.
• Creativity: with the ability to develop and lead creative, hands-on learning experiences that entertain, educate, and engage visitors, especially children.
• Organisation skills and attention to detail: with strong administrative skills, ensuring accurate communication, risk assessments, and smooth event coordination across multiple activities.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

If this sounds like you then click apply. We would love to hear from you.

Closing Date: 7th March 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.