Description
Job Purpose: To ensure that all aspects of warehouse cleaning are conducted to the specified standards in line with standard operating procedures and the agreed warehouse cleaning schedule. Working Hours: Sunday Only 9am-1pm (4 hours) Rate of Pay: £12.21 per hour Key Accountabilities: Cleaning of the warehouse following the specified cleaning schedule. Responding efficiently to all calls requesting a cleaner. Ensuring that all cleaning stations contain clean mops and clean water. Emptying compactors in accordance with the manufacturer’s recommended guidelines. Cleaning the compactor area at the end of the shift. Emptying all cardboard cages and returning them to their designated place within the warehouse. Identifying and reporting any failures to follow or complete the cleaning schedule, escalating to the Duty Manager as necessary. Ensuring that the cleaning schedule is signed off by the Duty Manager or Supervisor at the end of each shift. Identifying and reporting any equipment failures to the Duty Manager. Adhering to all aspects of Health & Safety at all times. Completing any other reasonable tasks requested by management. Competencies: Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals. Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Safety Awareness: Being aware of conditions that affect employee safety. Knowledge, Skills, and Experience Required: Essential: High visual accuracy. Good verbal communication skills. Basic written communication skills. Basic numeracy and literacy. Customer care experience.