Outreach Support WorkerReports To: GDAS Complex Needs Service ManagerGrade/ Salary £25,000 per annum, pro rataLocation: Pontypool, but will work across Torfaen and may be required to work in other GDAS locationsHours: Full Time, 35 hours per week. Some weekend and evening work may be required.Contract: Fixed term, until 31st March 2024The Complex Needs team provides the support needed to prevent people with substance use and other complex needs from becoming homeless, stabilising their housing situation, or helps potentially homeless people to find and keep accommodation. It supports vulnerable people to address multiple complex needs such as debt, employment, tenancy management, substance misuse, violence against women, domestic abuse and sexual violence and mental health issues. Support is person centred, aimed at supporting people to secure and maintain sustainable housing by addressing the mental health and substance misuse or other problems they face, helping to improve their health and well-being and/or helping them progress into, or nearer to, a job or training opportunity based on their specific circumstances.Role Purpose:Under supervision of the Complex Needs Service Manager, the post holder will work as part of the multi-disciplinary outreach team to support the delivery of recovery care plans for clients with a range of mental health, substance misuse presentations and housing needs in the community and facilitating appointments in the community and signposting. This will include targeted wrap around substance misuse support that seeks to prevent homelessness and maintain accommodation. They will be vital in liaising with professionals; ensuring substance misuse and other appointments are flexible to need and providing harm reduction advice, brief interventions and signposting into voluntary and statutory substance misuse services according to need. They will have working knowledge and experience of both drug and alcohol detoxification and treatment programmes with an understanding of holistic aspects of care. They will have experience with service users who have mental health and co-occurring substance misuse difficulties to provide the speediest, most effective facilitation to connect with the services they may need.Job Description