Charity / Voluntary Full Time Jobs

GDAS – Outreach Support Worker

Outreach Support WorkerReports To: GDAS Complex Needs Service ManagerGrade/ Salary £25,000 per annum, pro rataLocation: Pontypool, but will work across Torfaen and may be required to work in other GDAS locationsHours: Full Time, 35 hours per week. Some weekend and evening work may be required.Contract: Fixed term, until 31st March 2024The Complex Needs team provides the support needed to  prevent people with substance use and other complex needs from becoming homeless, stabilising their housing situation, or helps potentially homeless people to find and keep accommodation.  It supports vulnerable people to address multiple complex needs such as debt, employment, tenancy management, substance misuse, violence against women, domestic abuse and sexual violence and mental health issues. Support is person centred, aimed at supporting people to secure and maintain sustainable housing by addressing the mental health and substance misuse or other problems they face, helping to improve their health and well-being and/or helping them progress into, or nearer to, a job or training opportunity based on their specific circumstances.Role Purpose:Under supervision of the Complex Needs Service Manager, the post holder will work as part of the multi-disciplinary outreach team to support the delivery of recovery care plans for clients with a range of mental health, substance misuse presentations and housing needs in the community and facilitating appointments in the community and signposting. This will include targeted wrap around substance misuse support that seeks to prevent homelessness and maintain accommodation. They will be vital in liaising with professionals; ensuring substance misuse and other appointments are flexible to need and providing harm reduction advice, brief interventions and signposting into voluntary and statutory substance misuse services according to need.  They will have working knowledge and experience of both drug and alcohol detoxification and treatment programmes with an understanding of holistic aspects of care. They will have experience with service users who have mental health and co-occurring substance misuse difficulties to provide the speediest, most effective facilitation to connect with the services they may need.Job Description

GDAS Complex Needs Service Manager (Fixed Term)

Complex Needs Service ManagerLocation: Base TBC, but covering GwentHours: Full time, 35 hours per week. Weekend and evening work required, as neededSalary: £34,000Contract: 12 months fixed term maternity coverAbout GDAS Complex Needs ServiceThe GDAS Complex Needs Team is made up of a staff team of 11 who work across Gwent providing crisis support, harm reduction and recovery services to people with complex needs including dual diagnosis, homelessness and housing needs, DV, neurodiversity and sex work. The Complex Needs Manager is responsible for the line management of the complex needs team leader and up to 6 frontline complex needs workers.The service is partly funded through ABUHB, WG and HSG grants from Newport, Caerphilly, Torfaen and Monmouthshire.Role Purpose:Responsible for developing, delivering and evaluating the service in line with the service specification and Commissioner/Stakeholder needs.Ensure that all services are delivered in line with GDAS Operational Policies and procedures, that interventions are safe, undertaken to a high standard and informed by up-to-date practiceOversee that quality services are delivered to substance using service users, ensuring that high professional standards are maintained, output targets achieved, and that the service works within established administrative and reporting procedures.Job Description

Customer Services Executive

We’re looking for a Customer Services Executive (know internally as Supporter Care Executive) to join our team Salary: £26,109 Base: Central Edinburgh Hours: Full time and permanent. 35 hours a week over core working hours of 10am – 3pm, Monday to Friday, with a one-hour lunch break (every fifth week, working one day of 11am […]

Helplines Adviser Advocates

Helpline Adviser Advocate Salary: £24,410 – £28,627Location: Remote working:Cardiff Office and home workingHours of work: Fulltime/part time (working as part of a rota system covering helplines which are open 7 days a week 8am-midnight)Holidays: 25 days per annum (FTE and pro rata for part time workers)Probationary period: 6 monthsPosition: Permanent (subject to funding)Responsible to: Helplines Operations Manager Vision:ProMo-Cymru works to ensure young people and communities are informed, engaged, connected and heard.How We Work:We work collaboratively to make links between people and services using creativity and digital technology. Supporting the third and public sectors to imagine, test and create better services. ProMo works with communities through communications, advocacy, cultural engagement, digital and media production. Our work is informed by over 20 years of delivering digital youth information projects. We share this knowledge through training and consultancy, forming long term partnerships to benefit people and organisations. ProMo is a registered charity and social enterprise; our profits are invested back into our community projects.Job Description

Helplines Operations Manager

Helplines Operations Manager (HOM)Salary:          £31, 301 –  £36, 680 pa   Location:    ProMo-Cymru office and/or home working Hours of work:    Full time (35 hpw) Holidays:    25 days paLength of Contract:    PermanentProbationary Period:    6 monthsResponsible to:       Head of Social Action (HOSA)Vision:ProMo-Cymru works to ensure young people and communities are informed, engaged, connected and heard.How We Work:We work collaboratively to make links between people and services using creativity and digital technology. Supporting the third and public sectors to imagine, test and create better services.ProMo works with communities through communications, advocacy, cultural engagement, digital and media production. Our work is informed by over 20 years of delivering digital youth information projects. We share this knowledge through training and consultancy, forming long term partnerships to benefit people and organisations.ProMo is a registered charity and social enterprise; our profits are invested back into our community projects.The post-holder will be expected to undertake any other reasonable duties and tasks as requested and required, but which may not be specified within the job description.Job Description 

Senior Advice and Assistance Officer

Senior Advice and Assistance Officer     Salary: £32,458 to £37,440 per annumContract Type: Permanent (Full time 37 hours per week) or Part Time (4 days per week)Location: Hybrid working – Office in Cardiff Bay This is an exciting opportunity to join the Commissioner’s team as a Senior Advice and Assistance Officer and make a lasting difference to the lives of older people in Wales. The Senior Advice and Assistance Officer is responsible for the delivery of an outstanding advice and assistance service that achieves positive outcomes for older people and their families in Wales. The Commissioner is looking for an individual who would relish the opportunity to empower older people and their families and help them understand their rights. The ability to talk confidently with fluent Welsh speakers (usually on the phone) is essential for this role. For more information and to apply, please visit https://olderpeople.wales/about/vacancies/ Applications may be submitted in Welsh, an application submitted in Welsh will not be treated less favourably than an application submitted in English. Closing Date: Monday 23 October 5.00pm If you are successfully shortlisted you must be available to attend an interview on Tuesday 7 November  

Fostering Communities Programme Manager

Summary:We are looking for an experienced programme manager to lead Fostering Communities, our grant funded programme that brings together the views and experiences of children and young people, foster carers, and services.About us:The Fostering Network (TFN) is the UK’s leading fostering charity. TFN provides membership services, including advice, guidance, and support to almost 59000 individual foster carers and more than 450 fostering service providers across the UK.Job Role:Fostering Communities is whole systems approach to supporting children looked after and their foster families. At its heart is a co-production model which aims to put lived experience at the centre of everything we do. There are 3 main strands to the programme: Research and Consultation, Co-production, and Implementation. This work is underpinned by a commitment to reframing care experience and creating a narrative that will support progressive and effective communication about the care system in Wales.We are looking for someone who is passionate about improving the lives, experiences and outcomes for children and young people. We need you to have experience of managing project, providing leadership, and working collaboratively with partner organisations. You should have experience of working within children’s services, and be able to demonstrate your understanding of issues relating to fostering. The successful candidate will also need to demonstrate the ability to work within a trauma informed framework, with a solution focused approachThis role is pan Wales, we offer hybrid working and we have an office in Cardiff. The successful candidate must be able to travel to the Cardiff office as needed as well as attend events and activities across Wales.As an organisation we are committed to supporting flexible working. This post is advertised as full-time but we are open to applications from individuals who would like to work as part of a job-share arrangement. Please indicate on your application if you would like to be considered as part of a job share arrangement.Additional Information:Salary: £36,000 – £40,000 pa Dependent on experienceHours: 36 hours per weekLocation: This role is pan Wales, we offer hybrid working and we have an office in Cardiff.The successful candidate must be able to travel to the Cardiff office as needed, and support with events and activities across Wales.Closing date: Monday 9 October, 9amInterview date: Monday 16 OctoberInterview location: In person at our Cardiff officeTo Apply:To apply please visit our website and email your application form to recruitment@fostering.net along with a CV.CVs alone will not be accepted.The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.Additionally, we consider family-friendly flexible working arrangements within the role descriptions.The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

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