Wales ManagerHours: 3 days a week (0.6)Salary: £34,000 pro rata Reports to: Head of ServicesLocation: Penygraig, RCT/Hybrid The Wales manager oversees the services running from We Stand’s Wales Office, located in Penygraig, Rhondda Cynon Taff. Working closely with other We Stand service managers, and our partner, Valley’s Kids, you will ensure that services are safe, effective and run using We Stand’s whole-family approach.Role Description and Key ResponsibilitiesLead on We Stand’s work in Wales:Setup and oversee We Stand’s face to face services in Wales, including face to face counselling, peer support, parent training and child therapyWork closely with other We Stand service managers to embed existing We Stand services in Wales, such as online counselling and legal servicesEnsure quality service delivery in Wales: Oversee referrals to services in Wales and conduct client assessmentsCo-ordinate local service timetables, managing waiting lists and attendance registersRecruit and line manage play therapists, and other Wales staff as requiredRecruit, induct and support volunteers including trainee counsellors on placementDeliver face to face services, this could include parent workshops, peer support groups or face to face counsellingWork collaboratively with other We Stand service managers and existing clients to provide support that is tailored to suit the needs of our clientsEnsure services in Wales are safe and effective and that safeguarding concerns are managed appropriately Partnership working:Ensure an effective working relationship with our key partner agency, Valley’s KidsDevelop We Stand’s presence in South Wales, building effective partnerships with statutory and voluntary agencies in the areaAttend external meetings and liaise with external professionals as requiredOther duties: Attend regular clinical supervision, supported by We StandAttend regular We Stand staff and team meetingsCarry out any other reasonable duties required from time to time by the charityPerson SpecificationEssential Skills, Experience and QualificationsA recognised counselling or therapeutic qualification Experience of service coordination and project managementExperience of working with clients who have experienced high levels of traumaExperience of partnership working, with a local knowledge of services in South WalesHigh level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writingAn ability to manage a team of staff and volunteersAn ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects Excellent IT skills – with a good knowledge of Microsoft Word, PowerPoint and ExcelExcellent organisational and time management skillsFluency in Welsh – desirablePersonal Attributes and behavioursEmpathy with We Stand clientsAbility to manage own/ joint workload and prioritise tasksConscientious, resilient and self-disciplinedAbility to build rapport quickly and to understand needs, wants and expectationsAbility to work to deadlines/targets for self and othersAbility to work effectively and calmly under pressureAttention to detail in all aspects of workAbility to work on own initiativeActive team playerAbility to guide, support and develop volunteersNon-judgementalClick here to download the recruitment packHow to apply Please submit your CV and cover letter (of no more than 2 pages) by 9am on 9th October 2023. Please apply through Charity Job: https://www.charityjob.co.uk/jobs/we-stand/wales-manager/926641?tsId=36Interviews will take place on 19th October 2023 in person in Valleys Kids Offices Penygraig